Conditions of Sale
Conditions of Sale
All buyer should read these conditions of sale.
Each watch is sold « as is ».
Buyers should note that each watch is sold « AS IS ». All condition reports merely reflect the state and condition of the watch on the day the watch is inspected; there is no guarantee that the condition of the watch will remain the same until the time of collection by the buyer. As watches are sold as-is, there is no guarantee of movement accuracy, due to the nature of vintage watches. ICONEEK makes no representation or warranty that any watch or clock is in working order and none of our website descriptions of any watches should be construed as so stating, except special mention. Moreover, condition report are not exhaustive and may not specify all mechanicals replacements or imperfections to the movement, case, dial.
As second hand and collector’s watches often contain extremely fine and complex mechanisms, buyers should be aware that a general service, change of battery or further repair work, for which the buyer is alone responsible, may be necessary. In all cases, for a perfect accuracy and working condition, a full service overhaul at the manufactory is recommended (at buyer’s expanse).
The pictures of the watches on our website are exclusive property of ICONEEK. Pictures are not retouched. Colors may change from reality. All watches are checked and fully described on our website. We do publish all serial and case numbers as our policy is a total transparency and professionalism to our clients and as our vendors do accept our conditions of sales. In the same manner, serial and case numbers on the pics are not rubbed. This allows potential buyer to double check with manufactories the authenticity of the watch we sell.
For all watches, an informative condition report of each watch can be found on our website. Basically, you buy « what you see ». All watches are stored in Geneva and can be physically inspected inside our office by you and/or your advisors. All the watches presented are immediately available, and could be picked up by appointment in our office in Geneva. Duties, taxes and shipping cost to be paid by customers.
Below the description of each item, a short condition report is prepared by an ICONEEK’s specialist and as such, any statement in this report is a subjective opinion of the specialist at the time, he/she examined the timepiece. Condition reports should not be used as a substitute for physical examination by you and/or your advisors. We recommend you consult your own restorer for a more comprehensive report. However, we will provide a best effort attempt to describe the mechanical condition of all timepieces we sell.
All dimensions in the descriptions of watches and condition reports are approximate, and sometimes may differ from the manufactories ways of measuring timekeepers.
Most wristwatches with water-resistant cases have been opened to identify type and quality of movement. It cannot be assumed that the watches are still waterproof and buyers are advised to have the watches checked by a competent watchmaker before use.
On simple request, we are happy to reserve your dream watch. After one week hold, we will then ask you a deposit of 15% of the total amount to hold the watch longer.
Payment is due in CHF, all prices are net in Swiss Francs. No vat refund can be apply. For exchange rates, please contact us. Payment may be submitted by wire transfer, cash, check or credit card (restrictions apply). We do accept cash only if the payment is done in our office. For credit card payment, an additional fee of 2.5% of the total invoice will be added to cover the credit card taxes. Duties and taxes to be paid by recipient.
When payment is received, purchased items will be stored and insured without fees by ICONEEK during one full month, prior to be collected by the buyer. After one month, a fix charge of 1.5% per month, based on the total amount of the invoice, will be charge to buyer to cover insurance and store fees.
Items are sent fully insured after receipt of funds. Buyers are advised that ICONEEK will remove all bands made with protected or endangered species before shipping. ICONEEK cannot arrange the delivery of Rolex watches to the United States due to laws restrictions.
No items shall be sent prior to receipt of funds. Once we received the full payment, the items will be delivered asap.
Whatever the shipping method, buyer choose, items are always sent fully insure, after receipt of funds. We do not ship without insurance. The safe delivery of our timepieces is of utmost importance.We will use only reputed carriers, such as DHL, UPS, TNT, FEDEX, FERRARI or Secure Post, in order to be able to monitor every single aspect of the shipping process of the watch, until it safely arrives at your doorstep. Depending on the delivery address, we will submit to buyer several options of shipping and shipping quotes. we offer you a 100% secure delivery wherever you are located. For expensive items, over 10’000.- CHF, we do recommend to use Ferrari Logistics, the worldwide leader in transportation of High-end Jewelry & Watches, with door-to-door delivery. A shipping quote will be establish firstly. The shipping rate depend mainly on value, weight and distance.
Whatever the shipping ways, we will personally take care of the packaging of the timepieces, sometimes in specialized protective plastic boxes. We are also very pleased to receive you in our office for a self pick up. Buyer can also organise their own shipping method, after informing us, at their own risks. If packages are lost or stolen, a refund will be issued only after the approval of the insurance claim by our insurance vendor.
Return & refund policy:
All watches sold come through ICONEEK comes with a 7-day return policy. In case of returns please contact us before in order to arrange terms and procedures. In case of returns, the client has 7 working days from the day of the receipt to contact us, in order to arrange terms and procedures.
Simply ship the watch back to us in the exact same condition, as we will conduct a thorough inspection of the watch prior to issuance of any refund, then we will refund the full payment price within 7 working days after we inspect the returned item. Returns must be sent overnight or by priority international delivery, fully insured and paid for by the customer. New-in-box watches may only be returned if there is material defect, and the watch is returned fully intact and unworn. Beyond the 7-day inspection period, we will not warrant nor guarantee the performance or accuracy of any watches we sell. Refunds are provided only if the watch is returned in the exact same conditions which you received , within 7 working days after inspection of the returned item. Final determination to be made solely by ICONEEK management. Duties, taxes and shipping cost to be paid by customers, prior to any refund. We may apply a re-stocking fee to help cover logistics, shipping and insurance costs and refurbishing and re-authentication of the watch. All International sales are final.
Duties and taxes are your responsibility. Please plan accordingly. Because of difficulty with sending/returning certain brands of watches to the USA, it is your responsibility to return the watch to us. Refunds will be considered only after the watch is returned safely to ICONEEK, Geneva. ICONEEK is not responsible or our guarantee do not cover any theft, loss, damages causes by mishandling or negligence, water-resistance, any transformation or modification to the watch. We’re not responsible for any theft, loss, damages causes by mishandling or negligence when the watch is delivered to a third party upon the buyer’s request.
Certificate of Authenticity & Warranty
Upon request, your watch can be delivered with an in-house Certificate of Authenticity. All of our timepieces are meticulously examined to guarantee that all of their parts are original or later original. Our Certificate of Authenticity will state all relevant information about your timepiece including a short description, reference, serial number, special features.
All the watches presented on ICONEEK’s website are guaranteed to be authentic. Due to the nature of our goods, there are no implied warranties. As all the watches presented by ICONEEK are all pre-owned items, ICONEEK is not responsible for any hidden defect, involving the original owner.
ICONEEK is selling only second hand watches, sometimes in unworn condition. All watch brands are trademarks of their respective companies. Any/all trademarks mentioned here are for descriptive purposes only. ICONEEK is not an authorized dealer for any brands that we sell. Our website is not sponsored, affiliated or endorsed by any watchmaking brands or any other worldwide subsidiary.